TERMS & CONDITIONS
Welcome to Casa Anna Maria ("we," "us," or "our"). By accessing and using our website casa-annamaria.com, you agree to comply with and be bound by the following terms and conditions ("Terms"). These Terms govern your use of our website and the booking of our villa rental services. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By accessing and using our website, making a reservation, or contacting us through the site, you accept these Terms and agree to abide by them. We reserve the right to change or modify these Terms at any time without prior notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.
2. Booking and Payment
Reservation Process
To make a booking, you must be at least 18 years old and provide accurate personal information, including your name, email, and contact number. Upon confirming a booking, you agree to pay the required deposit and any other applicable fees as outlined during the booking process.
Payment Terms
The payment terms, including deposit amounts, payment methods, and due dates, will be provided to you at the time of booking. A booking is only confirmed upon receipt of the deposit or full payment as per our policy. Failure to make timely payments may result in the cancellation of your booking.
Cancellation Policy
Bookings canceled 30 days before check-in will receive a full refund; cancellations within 30 days are non-refundable. Please ensure that you understand and agree to these terms before confirming your reservation.
3. Use of the Villa
Check-In and Check-Out Times
The villa is available for check-in from 3:00 PM on the start date of your booking. Check-out is required by 11:00 AM on the final day. Please adhere to these times unless an alternative arrangement has been made in writing.
Villa Rules
All guests are required to follow the villa’s house rules, which will be provided upon arrival or prior to your stay. Failure to comply with these rules may result in additional charges or immediate termination of your rental without a refund.
4. User Responsibilities
Accurate Information
You are responsible for providing accurate and up-to-date information when making a booking or inquiry. Providing false or misleading information may result in the cancellation of your booking or denial of service.
Conduct
You agree to use the website and villa in a lawful manner and not to engage in any behavior that could harm or interfere with the property, its reputation, or other guests.
Property Damage
You are liable for any damage caused to the villa or its contents during your stay. Any damage or missing items must be reported immediately, and you may be required to cover the cost of repairs or replacement.
5. Limitation of Liability
We make every effort to ensure that our website is accurate and up-to-date; however, we make no representations, warranties, or guarantees, whether express or implied, that the content on our website is accurate, complete, or up-to-date.
We will not be liable for any:
- Loss of booking, loss of revenue, or business interruptions
- Personal injuries or property damages incurred during your stay
- Losses resulting from the failure of systems or software
Your use of the villa and website is at your own risk.
6. Intellectual Property
All content on the website, including text, images, logos, and other materials, is the intellectual property of Casa Anna Maria. You are not permitted to use any content from our website for commercial purposes without obtaining our express permission.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website, you consent to our collection and use of your data as outlined in the Privacy Policy.
8. Force Majeure
We shall not be liable for any failure to perform our obligations under these Terms due to circumstances beyond our control, including but not limited to natural disasters, pandemics, strikes, or other unforeseeable events ("Force Majeure Event"). If a Force Majeure Event affects your booking, we will contact you as soon as possible to discuss the best course of action.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Spain. Any disputes arising from or related to these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts located in Moraira, Spain.
10. Dispute Resolution
In the event of a dispute arising from your booking or stay at our villa, we encourage you to contact us to resolve the matter amicably. If a resolution cannot be reached, the dispute will be subject to the laws and jurisdiction outlined in Section 10 of these Terms.
11. Termination
We reserve the right to terminate or suspend your access to the website and services, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms.
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
- Casa Anna Maria
- Address: C. Puerto Pajares 9, 03724 Teulada, Alicante, Spain
- Phone: +31 06 12 34 25
Office hours:
MON-FRI: 08:00 - 17:30
SAT-SUN: 10:00 - 15:00
By using our website and booking our villa rental services, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for choosing Casa Anna Maria for your villa rental in Spain.
PRIVACY POLICY
Welcome to Casa Anna Maria ("we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [casa-annamaria.com], which promotes the rental of a house villa in Spain. Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on our website includes:
Personal Data
While using our site, you may provide us with certain personally identifiable information that can be used to contact or identify you, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Booking preferences or requests
You are under no obligation to provide us with any personal information, but your refusal to do so may prevent you from using certain features of the site.
Usage Data
We may also collect information that your browser sends whenever you visit our website ("Usage Data"). This data may include:
- Your IP address
- Browser type and version
- Pages of our site that you visit
- The time and date of your visit
- Time spent on those pages
- Other diagnostic data
2. How We Use Your Information
We use the information we collect in the following ways:
- To process bookings and reservations
- To communicate with you about your bookings or inquiries
- To improve and personalize your experience on our site
- To provide customer support
- To send promotional or informational emails regarding our villa rentals and services
- To improve our website, services, and marketing efforts
- To comply with applicable laws and regulations
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our website and provide services on our behalf (e.g., payment processing, email communication, website analytics).
- Compliance with Laws: If required by law, we may disclose your information to comply with a legal obligation or to protect our rights.
- Business Transfers: In the event of a merger, sale of company assets, or acquisition, your information may be transferred as part of the business assets.
4. Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to enhance your experience. A cookie is a small file stored on your device that helps us analyze web traffic and tailor our content to your preferences. You may choose to disable cookies via your browser settings, but this may affect your ability to fully experience the features of our site.
Types of cookies we use include:
- Essential Cookies: These are necessary for the operation of our website.
- Analytical/Performance Cookies: These allow us to analyze how visitors interact with our site and improve its functionality.
5. Security of Your Information
We take the security of your information seriously and implement reasonable safeguards to protect your data. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have certain rights concerning your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your data, provided that we are not required by law to retain it.
- Opt-Out: You may opt-out of receiving marketing emails from us by following the unsubscribe link in our communications.
To exercise any of these rights, please contact us at [Your Contact Information].
7. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We have no control over, and are not responsible for, the content or privacy practices of these external sites. We encourage you to review the Privacy Policy of every site you visit.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Casa Anna Maria
- Email: info@casa-annamaria.com
By using our website, you consent to this Privacy Policy. Thank you for trusting us with your information as you explore renting a beautiful villa in Spain.